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Privacy Policy

This policy was created by SITKA FARMS LLC and applies to www.sitkafarms.com focusing on this website users. In our Company, we focus on our customers, for that reason this policy describes how Sitka Farms collects, protects, and uses the personal information that you provide on our website: www.sitkafarms.com. Here you can know how you can access, change and update your information. It also describes the rights of our visitors and customers. Check and read more details about the policy. 

What information do we collect?  

When you use our website, we automatically collect information about your device, IP address, demographic data, location, some cookies, and your behavior during the session, we collect information about the pages or products that you view, the search terms, and the key words that you use to get on the site. 

When you subscribe to our Doggy Crew we will collect your name, email, phone, shipping, and billing address, doggy name, doggy birthday and we will use that information for different purposes.  

Some technologies to collect your info: 

We use “tags” and “pixels” to track your behavior and record information on www.sitkafarms.com. We use Cookies that refer to data placed on your pc that include a unique identifier. If you want to disable cookies or want to know more information about it, visit https://policies.google.com/technologies/cookies?hl=en-US 

The uses of your personal information 

Remember that we collect all the information from your order details (Name, email, phone, shipping address, credit card numbers, and payment information) and you must know that this refers as “Order Information”, and we will use it for the shipment process. 

We use the information generally to ship the orders and the products through our fulfillment center, we will communicate with you to give you an update of the order status when we consider it necessary. When we have some issues with the order or its shipping or, when we have relevant news about the order). You could receive some advertising (Display, Posts, Emails – Messages – Ads) of our brand or products, remember that we can follow your behavior to send some offers. We need to protect your information, for that reason we have a team dedicated to protecting any potential risk, so we use the information to improve our process and our website. Therefore, and make it more secure for the users. 

We have some third parties that will get your information too. Here you have some key points about their policy 

Woocommerce 

Our market platform is Woocommerce, so your information will be shared with this supplier. Visit https://woocommerce.com/document/marketplace-privacy/ 

to know more information about their policy. 

Google Analytics 

We use Google Analytics to collect user data. In the following link you can find some relevant information about Google’s privacy policy and how Google uses the cookies, as well as. An important extract about their policy and some links to read on: https://policies.google.com/privacy?hl=en-US, https://policies.google.com/technologies/cookies?hl=en-US 

Cookies used for analytics help collect data that allows services to understand how users interact with a particular service. These insights allow services both to improve the content and to build better features that improve the user’s experience. 

Some cookies help sites understand how their visitors engage with their properties. For example, Google Analytics, a Google product that helps site and app owners understand how people engage with a service, uses a set of cookies to collect information and report site usage statistics without personally identifying individual visitors to Google. ‘_ga’ is the main cookie used by Google Analytics. ‘_ga’ enables a service to distinguish one user from another and lasts for 2 years. It’s used by any site that implements Google Analytics, including Google services.” 

Sitka Farms doesn’t change or sell any users’ information, we only use personal data for the activities that we described before, we don’t track any information from your browser.  

As a citizen you have the right to change, update or delete your information from our databases, if you want to do it, please contact us to make the correct process together. We will maintain your personal information until you ask to delete the data.  

This policy has validity until we change son relevant information or if we have an update due to national policies. 

If you have any doubts about the information received or if you have any further questions, feel free to contact us through our different methods 

info@sitkafarms.com 

(805)-755-5531 

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